I'm clicking 'Confirm payment' and the window gets greyer, but nothing happens

Check your Internet connection. Logging out of TurboTax and back in, changing browsers (Chrome generally works well), or clearing your cache and cookies often helps. 

 

Try the troubleshooting steps in this TurboTax help article.

 

If, after following the steps. you are still having trouble moving on to make a payment, you can contact TurboTax Support for assistance.

 

You can also opt to make a payment directly on the IRS website.

 

If you made an additional payment before filing the return, enter the payment in the Federal section under Deductions and Credits, Additional Payments under Estimated Tax Payments. Once you have entered all of your payments in the Federal section, then revisit the Form 2210.

 

In TurboTax Online:

 

1. Go to Deductions & Credits
2. Select Estimated Tax Payments
3. Click Start or Revisit next to Federal estimated taxes for 2024
4. Scroll down to Additional Payments
5. Enter the Date Paid and Amount Paid