Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Dec 16, 2019 2:26:27 PM

I'm a Canadian citizen and purchased Turbotax software by mistake thinking that it is useful for Canada too. Now, I need a refund!

0 2 371
2 Replies
Expert Alumni
Dec 16, 2019 2:29:17 PM

You will need to call  Intuit Phone Support at 1-800-446-8848 for help with a refund. 

Level 15
Dec 16, 2019 2:29:18 PM

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

 

Go to this TurboTax Canada website for the Canadian editions - https://turbotax.intuit.ca/tax-software/index.jsp