Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2019 5:06:27 PM

I live in TX, on my W-2, the Employer State ID number, box 16 & 17 is blank, Tax Turbo will not allow me to file my taxes without putting a value in the field

0 6 20500
1 Best answer
Employee Tax Expert
May 31, 2019 5:06:29 PM

Yes, you need to remove TX from box 15 and leave box 16 and 17 blank (do not enter zeros) to resolve this error check and file your return.  Here's how: 

  1. Sign in to TurboTax Online, then click Continue your return (if you are using TurboTax CD/ Download, then just open your return on your computer);
  2. Click search (near the top right of the screen) and type W-2, then click the Enter key;
  3. Select Jump to W-2, then Edit;
  4. Scroll down to box 15 and pick the -Select-  at the top of the list (if you are using TurboTax CD/ Download pick the blank box at top of the list);
  5. Lastly, click Review at the top screen to re-run error check and file your tax return.

6 Replies
Employee Tax Expert
May 31, 2019 5:06:29 PM

Yes, you need to remove TX from box 15 and leave box 16 and 17 blank (do not enter zeros) to resolve this error check and file your return.  Here's how: 

  1. Sign in to TurboTax Online, then click Continue your return (if you are using TurboTax CD/ Download, then just open your return on your computer);
  2. Click search (near the top right of the screen) and type W-2, then click the Enter key;
  3. Select Jump to W-2, then Edit;
  4. Scroll down to box 15 and pick the -Select-  at the top of the list (if you are using TurboTax CD/ Download pick the blank box at top of the list);
  5. Lastly, click Review at the top screen to re-run error check and file your tax return.

New Member
May 31, 2019 5:06:29 PM

thxs this worked

New Member
May 31, 2019 5:06:33 PM

Did you try 0

New Member
May 31, 2019 5:06:34 PM

it wasn't a option, I just selected the select option and then I was able to file

New Member
May 31, 2019 5:06:36 PM

You will have to contact your payroll department regarding the employer state tax ID.  They will be the only ones that will be able to provide you with this information.

Level 15
May 31, 2019 5:06:38 PM

TX does not have a state income tax.