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New Member
posted Jan 9, 2025 2:37:45 PM

I know that I don't qualify for the WFTC but it won't allow me to electronically file my taxes. I have never filed on paper before.

0 22 5589
22 Replies
Level 15
Jan 9, 2025 3:02:00 PM

E-filing is not yet open.    WA has no state income tax, so you have no state return to worry about trying to file for WA.   You will only e-file a federal return.   

Level 15
Jan 10, 2025 10:04:14 AM
Level 1
Feb 8, 2025 4:46:41 PM

The link does not work that you provided. Do you know if there has been any update with this problem? It is still not allowing me to e file because i don't qualify for the WFTC which I already knew. I have never had to send in paper tax docs before so not sure whats going on.

Expert Alumni
Feb 10, 2025 5:02:13 PM

You should be able to delete any WA information. You should file the federal.  If you are using:

  • Online: see How do I view and delete forms in TTO?
  •  Desktop: If you are working in the cd/download TurboTax program:
    1. On the top right, there is a FORMS button. 
    2. Click on FORMS.
    3. Locate the form you want to delete.
    4. Click on the form name.
    5. Below the form, bottom left, select DELETE FORM button. 

@caitlins7 

New Member
Feb 11, 2025 4:55:01 PM

The same thing is happening to me. The expert says to delete forms but what forms am I supposed to delete?

Expert Alumni
Feb 11, 2025 5:03:04 PM

What state are you filing a return in, @desireegepke69?   Can you clarify and provide some more details regarding your situation, are you receiving any error messages?  

New Member
Feb 11, 2025 5:06:52 PM

It says that I don't qualify for the WFTC and I do not qualify to electronically file my taxes. I have never had to file by paper and don’t want to have to. 

Expert Alumni
Feb 12, 2025 9:44:57 AM

You can see if the tax credit application is included in your tax documents and if so delete it as follows:

 

1. Choose the Tax Tools option on your left menu bar

2. Choose Tools

3. Choose the Delete a form option under Other Helpful links 

4. Find the working working families tax credit worksheet (WFTC) in the list and delete it

 

@desireegepke69 

Level 1
Feb 12, 2025 10:38:52 AM

This does not work when I go to delete forms in the tools section it tells me the Washington information form which is triggering the WFTC prompt can not be deleted. Does any one have any other ways to resolve this.

Expert Alumni
Feb 14, 2025 4:58:22 PM

If you're not required to file a Washington state return (for capital gains tax) and you don't qualify for the credit, you should be able to delete the Washington return overall.

 

When you're in your TurboTax Account, click on Your State Returns on the left hand panel.

 

 

On the Status of your state returns page, you should see Washington listed. Click the trash can next to the Edit button.

 

 

Try this and let us know if that helped!

 

@caitlins7 

New Member
Feb 16, 2025 12:06:54 PM

I had this issue. I fixed it when filing go back to home and click on state click the trash button and it will force you into a new screen that says continue. Don’t hit continue just click the home button on the top right and finish filing . 

New Member
Feb 21, 2025 8:19:38 AM

I tried deleting but it still wont let me! Please help! Thank you

Expert Alumni
Feb 21, 2025 1:43:57 PM

Jhelp2013

 

Are you doing your Missouri tax return, or just trying to file for the Washington State Working Family Tax Credit? 

 

@Jhelp2013 

New Member
Mar 8, 2025 8:30:09 AM

in state section, there s WFTC application, after filling out, it turn out  I am NOT qualify for the credit.   when filing at the end , there's error need to fix, which show as below:

 

 

 

 

Expert Alumni
Mar 9, 2025 3:13:41 PM

Delete the tax form in forms mode and try the submission again.  To delete the form, follow these steps:

 

  • Click Forms in the top right corner
  • Scroll down to the State Individual Return
  • Find the WFTC worksheet and click delete form

@kanshin 

New Member
Mar 20, 2025 2:57:05 PM

Replying to @Joshua1914   -- "I had this issue. I fixed it when filing go back to home and click on state click the trash button and it will force you into a new screen that says continue. Don’t hit continue just click the home button on the top right and finish filing."

 

Thank you so much, I struggled so much before trying this and it worked! Turbotax better fix this issue. I didn't pay to encounter this sh1tty problem. Either make users to delete state tax without forcing to start over or fix the issue with WFTC.  

New Member
Mar 21, 2025 5:13:05 PM

I have no trash button in state page, when I hit edit it goes to the next screen. Is there any other way to get rid of this error?

New Member
Mar 21, 2025 7:03:24 PM

Another way to efile if the info form cant be deleted is to proceed to efiling and do not put a check mark in filing state return.  I efiled succesfully. 

Level 2
Mar 30, 2025 2:21:33 PM

I did what others have done - since TT will not let you delete the WA state return once it's completed and we were not eligible for the WFTC,  I just ignored it, selected E-File Federal return and selected "Do Not" E-File state return. 

 

I don't plan to mail in a blank WA state return so I'm ignoring anything to do with the WA State part. It didn't even print anything when I printed the tax returns for my records.   Federal return was E-Filed successfully.  Hope that helps anyone who is stuck on this. 

New Member
Apr 7, 2025 8:15:35 PM

I've run into the same issue.  No WA income.  Not qualified for WFC.  TT keeps telling me I have an error on my WA return, but also tells me I don't need to file a WA return if I don't qualify for WFC.

 

I am not checking the Efile option and won't email in my empty WA forms either.

 

Wish TT would fix this.

Level 1
Apr 12, 2025 10:24:49 PM

In TurboTax, click File --> Remove State Return --> Choose WA State --> Click Remove

Expert Alumni
Apr 13, 2025 5:15:43 AM

You will need to follow the steps provided above to delete the Washington state return.  Once the return is deleted you should be able to e-file.  Since WA is a no income tax state there is no need to have a state return.  

 

  1. Click State return
  2. Click Delete (trashcan icon) next to WA state

@jrp717