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New Member
posted Jan 23, 2020 4:39:22 PM

I keep getting the error message We could not e-file your return for the following reason: We're sorry, there was a problem while processing your return. Please retry to verify your return was sent.

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Intuit Alumni
Jan 24, 2020 4:30:07 PM

You may need to clear your browser's cache and cookies as sometimes this can keep TurboTax Online from functioning properly.

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