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New Member
posted Mar 29, 2020 12:43:29 PM

I keep getting stuck in this question zone. No question just want to go back to working on my return. How do I do that?

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1 Replies
Expert Alumni
Mar 29, 2020 1:03:23 PM

Maybe sign out of the account and sign back in to continue.

 

If you are using TurboTax online edition, I would also suggest you clear cache and cookies on your web browser.  Here are the steps:

 

@lmmpmm47

  • Check your internet connection.  Try to log out and sign back in the program. 
  • Clear your cache and sign back into the program.  To clear cache, click here: Cache
  • You may also try a different browser.
  • And try again