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New Member
posted Apr 10, 2023 2:47:15 PM

I keep getting sent back to e-file after putting in my Driver's license info.... What's up?

Form won't complete e-file and sign and send?

0 2 187
2 Replies
Returning Member
Apr 10, 2023 2:50:01 PM

Make certain the exp and issue date formats are close to one recommended format.  Mine were somewhat different in MT.

Intuit Alumni
Apr 12, 2023 8:17:59 AM

@beverlybarr-msn- 

 

Can you please try the steps provided below to see if that resolves your issue:

 

  • Log completely out of your TurboTax account
  • Clear cache and delete cookies
  • Then log back in and see if you are still having the same issue

You can also try a different web browser. If this does not work, please respond back here and let us know.