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New Member
posted Feb 12, 2022 12:43:14 PM

I keep getting an error message of “ transmission not available for 2021” how do I proceed to file?

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10 Replies
Level 15
Feb 12, 2022 2:58:34 PM

TurboTax is aware of this problem and is investigating the issue.  I'll do my best to update you when the issue has been resolved.  So sorry for the inconvenience.  Thanks for your patience.

Level 2
Feb 12, 2022 7:34:23 PM

I too am recieving the same message. 

New Member
Feb 13, 2022 12:31:46 PM

I'm getting the same message today.  

Intuit Alumni
Feb 13, 2022 3:05:53 PM

We are aware of this issue and are working to get this resolved. We will keep you updated as to the progress on this. @dstorrs

Level 15
Feb 13, 2022 3:08:35 PM

@dstorrs wrote:

I'm getting the same message today.  

Some states have forms that are not yet available.

 

Is this North Carolina by any chance?  Some NC forms (including the main Form D-400) are not yet finalized and available for efiling.   Projected availability date is 2/24/2022, according to the availability tables:

 

State Forms Availability Table:
https://ttlc.intuit.com/community/forms/help/state-forms-availability-table-for-turbotax-individual-...

 

If you wish, you can efile the Federal return now (if all your Fed forms are available) and efile the NC state return later.  To do that, you would need to temporarily change the filing method for the state return and tell TurboTax that you intend to "mail" the state return.  Then when the state forms are available you can switch the method back to efile.

 

@dstorrs  @Mommy2112  

New Member
Feb 14, 2022 8:36:40 AM

Please advise when problem has been corrected

Returning Member
Feb 14, 2022 8:42:21 AM

I have been trying since Friday and I keep getting the exact same error. I spoke to a live chat agent and they were not much help because I tried what they suggested and it did not work for me but here is what I was told . Log out. Log back in. And file your federal only from the drop down menu and try the state taxes later when those forms are ready. 


when I went to ask the agent for more directions they left the chat LOL

good luck.

Returning Member
Feb 14, 2022 8:43:51 AM

I tried this but it isn't working for me unfortunately 

Intuit Alumni
Feb 14, 2022 9:17:21 AM

TurboTax is aware of this problem and is investigating the issue.  We'll update you when the issue has been resolved.  So sorry for the inconvenience.  Thanks for your patience.

 

@Dontjudge

Level 15
Feb 16, 2022 1:47:18 PM

I am happy to finally have a TurboTax Article relating to this issue.  See the article for important information.  The issue is expected to be resolved on 2/24/22.  Additionally, you'll see the opportunity to sign up for email notification when the issue has been resolved.

 

Why am I receiving an error message when I try to e-file my NC state return?