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Level 1
posted Mar 19, 2020 9:20:06 AM

I just started Turbo Tax, first time in a few weeks. It looked for, and downloaded updates. When starting the program crashed and enters a debugger.

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1 Replies
Expert Alumni
Mar 19, 2020 9:34:47 AM

Are you able to close out of TurboTax and start again in another browser?

 

You may also want to close out of TurboTax, clear cache and cookies, then restart TurboTax.

 

You may also contact customer care here.

 

Please be sure to enter the correct product, edition, and a detailed description of your issue.  Once you fill out the form you will be given a service ticket number and a phone number to contact customer care.