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New Member
posted Apr 14, 2024 7:22:17 PM

I just paid TurboTax. Can't file without consenting to Plus Benefit

When TurboTax was giving me the option to upgrade, I chose the lowest price in left column because I did not want anything extra. After submitting my credit card to pay for the tax service I needed, I'm being forced to consent to Plus Benefits that I don't want. I can file without accepting the terms. Such a scam. The only instructions I have found to deselect it, says you have to deselect before paying. I have to consent or start over with another online tax service when I've already paid for TurboTax. I won't be using this service again. Anyone know how to bypass after paying?

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1 Replies
Expert Alumni
Apr 14, 2024 7:32:40 PM

Contact customer service here