Submitting the return for filing is just like dropping it into a mailbox - you can not get it back or change it.
Once you submit and find that you need to make a change, you will have to wait until the IRS either accepts or rejects the return. If the return is rejected by the IRS, then you can make the necessary changes and resubmit it. If the return is accepted, then the only way to change it is to prepare an amended return and file it by mail.
Submitting the return for filing is just like dropping it into a mailbox - you can not get it back or change it.
Once you submit and find that you need to make a change, you will have to wait until the IRS either accepts or rejects the return. If the return is rejected by the IRS, then you can make the necessary changes and resubmit it. If the return is accepted, then the only way to change it is to prepare an amended return and file it by mail.
I will never use turbo tax again they for everything but your ippin number
I have used TurboTax forever but will not use it again since they never asked about my IP PIN. Now I will have to re-file.
I was not alerted to use my pin number and I can't get back into Turbo Tax to correct it. After telling me everything was okay, Federal and State were both rejected but State took $24.99 out of my bank account even though e-file was rejected. I'm a senior on Social Security and I spent $78.00 for nothing! This is shameful! I could have used that money for prescriptions!
@ Herb Kraft Please contact us for some help getting back in to add your IP Pin. Refiling with your IPPin is fairly simple - TurboTax doesn't prompt for this because it doesn't apply to the majority of taxpayers. However, we can easily help you to get this information into your return once you are able to log back in.
For assistance logging back in we will need to know some things specific to you that we can't ask in this open forum, so please reach out here: Contact TurboTax Support.
It should prompt you to key in your ip pin if you used one the year before.
Again, another example of why I don't recommend TurboTax.
Now I also have to wait for the rejected return because I missed it this year thinking it was going to ask me for it.
The TurboTax Script DOES ask for the IP PIN, in the section with a bunch of other 'Uncommon' items. The software CANNOT guess that you have ANY particular need and I believe it is for a safety precaution for those who have an IP PIN that TurboTax DOES NOT save it from previous years and alert you to use that PIN. You are supposed to know and remember that and look for the spot to put the info.
Sorry you had a bad experience, but there are things that cannot and will not be ABLE to be done FOR you.
Same here! They did not ask what my pin number was, so now they want me to pay the $90 again to refile! What kind of rip off is this!? They never used to do that to people :(
@SusanY1 What if I forgot to add the IP PIN in a form that was mailed? Can I do something about it to avoid delays? This is for a previous year (2021) and this would be the last season I could file for that year.
Could I send a letter to the IRS or contact them somehow to prove my identity?
2022 and 2023 returns did contain my IP PIN. Do you think that they will see that the information for all three years matches and be able to identify (and not reject) my 2021 return with the missing IP PIN?
Any thoughts and suggestions will be greatly appreciated.
Best