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Returning Member
posted Jan 8, 2021 7:05:58 AM

I havent recieve no email from turbo tax I've been a great customer and they havent even began to connect to me about my stimulus I really need it right now

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3 Replies
Expert Alumni
Jan 9, 2021 10:15:48 AM

I understand that times are difficult and I want to assure you that I want to do all that I can to help get you the information you need about the second stimulus. TurboTax may not know that you are having trouble with your stimulus payment, since that information is held in confidence by the IRS, so that may be why you have not heard from us.

 

Stimulus payments began to be deposited yesterday (January 8th) for millions of our customers affected by the IRS error. We expect most of these payments to be available today, but banks could take a few business days to process your payment.

 

You can use the following link to learn more:

 

https://blog.turbotax.intuit.com/tax-news/why-havent-i-received-my-second-stimulus-check-48743/?cid=soc_fb_o_news_20210106_1

 

If you do not receive it by the time you prepare your tax return this year, you can apply for the payment on your tax return and it will be included with your refund.

Returning Member
Jan 11, 2021 2:01:05 AM

No I didnt get the answer I needed because it makes no sense i got my first stimulus on my turbo card and no I still havent recieved my second and if I have to wait to do it with my taxs I wont get it till june because I file a 8379 because of my husband so no and I called irs and the irs says turbo tax turbo tax says irs and so none of it makes sense because i recieved my first stimulus just fine

Expert Alumni
Jan 13, 2021 8:40:18 AM

This link provides the most up to date information available from the IRS:  IRS Update

 

If you have a Turbo Card, this link will be helpful to you:  Turbo Card

 

This link will tell you more about the Recovery Rebate Credit:  Recovery Rebate Credit.