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New Member
posted Jun 3, 2019 1:48:17 PM

I have TT Deluxe download. I am doing Fed Taxes, Deductions. I click on UPDATE button and only get a blank screen. What is wrong?

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1 Replies
Level 15
Jun 3, 2019 1:48:18 PM

....  this is the likely the issue with anyone with a blank page during the running of Desktop TTX software.

.......TTX should only be installed and run as an Administrator..not in some guest account without administrator privileges...but it's hard to know each person's exact setup.

Exit TurboTax....then:

 1)  right click TurboTax 2018 icon

2)  Select  … Properties

3)  Select the  Compatibility tab

4) In the "Settings" box … check the box to "Run this program as an administrator"

_________________

This has fixed the problem for a number of users now.