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New Member
posted Jun 4, 2019 6:42:30 PM

I have requested and entered the verification code 4 times and it keeps showing expired or incorrect, anyone know the problem?

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1 Replies
Level 15
Jun 4, 2019 6:42:31 PM

Leave the window open that asks for the code; closing it will invalidate the code.

  • Open another tab or window or use a different browser to check your email for the code.
  • If you're using a mobile device, it's okay to open your email app or another tab in your browser. Just keep TurboTax open in the background and return when you've got your code.