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New Member
posted Dec 26, 2023 11:52:15 AM

I have recently purchased TurbTax Business from a retailer. I get error message that license is assigned to another, What do I do.

Software will not activate.  What do I need to do?

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2 Replies
Level 15
Dec 26, 2023 12:07:11 PM

You will have to contact TurboTax support for assistance with this problem.


See this TurboTax support FAQ for contacting support - https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/turbotax-phone-number/L0Od33nMQ_US_en_US?uid=lfgviwbm


Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Dec 26, 2023 12:09:54 PM

See if you can get a refund from the retailer.