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New Member
posted Apr 1, 2020 12:10:30 PM

I have paid for and tried to file using this system. It has been rejected twice and there is no avenue to receive the promised help I paid for. I will use HR Block.

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1 Replies
Level 15
Apr 1, 2020 12:14:19 PM

You were using the Live edition so you should have contacted the Tax Expert as described in this TurboTax support FAQ - https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-live/01/27282