New Member

posted Jun 7, 2019 3:09:45 PM

I have not received my 2016 turbo tax deluxe CD in the mail. Have they been sent?

If the CD's have been sent how do I get a replacement CD mailed to me?

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1 Best answer

Level 15

Jun 12, 2019 1:07:25 PM

TurboTax has mailed out the CD's. You can check your order status

Check your order status here

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If you are a TurboTax Advantage member, you were also given a free download of your software, see the following to check you download account

https://shop.turbotax.intuit.com/commerce/account/secure/downloads_unlocks.jsp?pagecontext=download

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You can also contact TurboTax support for more information regarding your order

What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041

1 Replies

Level 15

Jun 12, 2019 1:07:25 PM

TurboTax has mailed out the CD's. You can check your order status

Check your order status here

-------------------------------

If you are a TurboTax Advantage member, you were also given a free download of your software, see the following to check you download account

https://shop.turbotax.intuit.com/commerce/account/secure/downloads_unlocks.jsp?pagecontext=download

-------------------------------------------------------

You can also contact TurboTax support for more information regarding your order

What is the TurboTax phone number?

https://ttlc.intuit.com/replies/3300041