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New Member
posted Apr 17, 2023 6:06:26 PM

I have my license code but there is no where to enter it as i already have an account - what do i do?

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1 Replies
Expert Alumni
Apr 17, 2023 6:45:12 PM

License codes are for TurboTax CD/Download. Your question shows you are using TurboTax Deluxe Online.

 

If you purchased a download, you can install that on a computer and trasnfer everything you’ve done so far in TurboTax Online.

 

See 

 

How do I download my software from TurboTax.com?

 

How do I switch from TurboTax Online to TurboTax CD/Download?

 

If you bought CD/Download by mistake, you can request a refund.

 

See “How do I request a refund for my TurboTax product?”