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New Member
posted Mar 26, 2025 12:13:36 PM

I have filed my return already and received both text and email confirmation but I keep getting email from TurboTax that I should complete my return and file.

How can I talk to a person at TurboTax

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2 Replies
Level 15
Mar 26, 2025 12:19:26 PM

If you know that you  filed and the return was accepted, you can disregard the marketing emails that are likely being triggered by an "old" account you still have.  Many users have multiple accounts.  As the filing deadline nears, the marketing department gets pretty active....

Expert Alumni
Mar 26, 2025 12:22:13 PM

You can reach out to TurboTax using the link below. If you have the text and/or email confirmation about the acceptance of your tax return you should give it a day or two. 

@usabdi