I have completed the federal return yet it keeps asking the same questions and keeps going around and around and over and over the same things with no changes.

I have finished the return yet it keeps going around asking the same questions which have been answered.

530

Expert Alumni

Apr 7, 2025 4:15:22 PM

Sometimes you need to clear your cache (that is, remove these temporary files) because a full or corrupted cache can cause problems in TurboTax. You can try these steps if you are using the online version:

Clearing your Cache and Cookies
Using a different browser
Opening an Incognito Window

Please reach out again if your problem persists.

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I have completed the federal return yet it keeps asking the same questions and keeps going around and around and over and over the same things with no changes.