I have been trying to complete my Federal and State returns over and over for days now. Every time that TurboTax completes the Review, it stalls and shows a blank screen.

I am using TurboTax Online (Deluxe option) and I have tried the process on Safari and Chrome with the exact same results. Two calls to TurboTax reps did not solve the problem; one suggested that I try a different browser (did not help) and the other tried to transfer me to a supervisor but terminated the call.

212

Expert Alumni

Jan 27, 2023 3:48:00 PM

Try Efiling your Federal return only. If it transmits without a problem, it could be an issue with your state.

You can always go back and Efile your State later.

Here's info on Filing Federal and State Returns Separately.

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I have been trying to complete my Federal and State returns over and over for days now. Every time that TurboTax completes the Review, it stalls and shows a blank screen.