I have been trying for days to speak to a person. Each time they say they will call and yet still I wait. Wtf is going on? it is a US number that is working.

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Use this phone number and select TurboTax - 1-800-4-INTUIT (1-800-446-8848)