Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 17, 2025 4:16:16 AM

I have been charged multiple times from turbo tax, only one is legitimate

0 2 449
2 Replies
Level 9
Apr 17, 2025 4:29:03 AM

Usually the credit card company will drop those multiple charge after they are in pending for a few days.  If they actually go through contact credit card company and get them removed.

 

 

Level 15
Apr 17, 2025 6:58:33 AM

No one in the user forum can resolve a billing issue.  If you have a question about your TurboTax fees or billing, make sure you use the word “billing” in your request for help.  Do not use the word “refund.”

 

https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/contact-turbotax/L2y9ZKpQB_US_en_US?uid=m5s9l2vh