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New Member
posted Apr 18, 2023 1:51:53 PM

I have a subscription to TurboTax Advantage, but I couldn't install the software due to an outdated operating system. I chose to use the online version. Do I have to pay?

It does not accept the license code online, I shouldn't have to pay twice.

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1 Replies
Intuit Alumni
Apr 18, 2023 6:19:30 PM

You can request a refund for your TurboTax product in the below TurboTax Help Article. 

How do I get a refund for a TurboTax product?