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New Member
posted Feb 13, 2020 8:08:50 AM

I have a serious question. Why did i have to file deluxe? Why do i have to pay another 40 dollars for same service?

I paid 40 dollars 3×! The deluxe was not needed for my service.

0 5 464
5 Replies
Expert Alumni
Feb 13, 2020 8:26:52 AM

When you enter your information, TurboTax will prompt you to upgrade to a version that supports the forms you need so we can maximize your tax deductions and ensure you file an accurate return.

New Member
Jul 5, 2020 11:24:02 AM

I had the same issue and all I filed was just my basic W-2. No special forms. No deductions. How does that make sense that I am forced to purchase an upgrade to file the one basic form that everyone has? 

Level 15
Jul 5, 2020 2:10:45 PM

WHY DO I HAVE TO PAY?  I WANT THE FREE EDITION

 

The information that you can enter in Free Edition is pretty limited now.  Thanks to the new tax laws that began for 2018 returns, there are no more simple Form 1040EZ or 1040A's.  Everything goes on a Form 1040 that has three extra "schedules" with it, and if you need any of those schedules, you are not able to use the Free Edition.  Using the standard deduction instead of itemizing does NOT mean you will not need any of those schedules.https://ttlc.intuit.com/questions/4511011-what-happened-to-the-1040a-and-1040ez

 

https://www.irs.gov/forms-pubs/about-form-1040 

 

If you qualify to use it, there is another full-featured free version of the software:

Try Free File: 

You qualify if your income was $36,000 or less, or $69,000 or less if active duty military, or if you qualify for Earned Income Credit

https://ttlc.intuit.com/questions/1900583-what-is-turbotax-free-file-program

 

 

Note:  If you do not qualify to use Free File then you will have to upgrade to Deluxe or higher in the paid versions of the software.   

Online Deluxe $60  State software $50

 

 

Or—-Use this IRS site for other ways to file for free

 

https://apps.irs.gov/app/freeFile/

New Member
Mar 20, 2022 10:31:20 AM

I did not ask for turbo tax delux I want a refund 

Level 15
Mar 20, 2022 10:33:46 AM

@Kat1726 wrote:

I did not ask for turbo tax delux I want a refund 

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you did not want to use the Deluxe edition you should have not paid for the edition in the File section of the program on Step 1 after you reviewed the page showing your TurboTax account fees.