I have a receipt from submitting my return through turbotax for 2023 and see it was never accepted by the IRS therefore no record of filing. What do I do?

Paying your fees did not file your return.   Did you go all the way through the FILE section and e-file?   Or was your return rejected and you did not notice?

 

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”

 

Note:  If it says “Rejected,” “Ready to Mail” or “Printed” that means YOU have to mail it yourself.  TurboTax does not mail your tax return for you.

 

If you realize now that your return was not e-filed successfully, then you will need to file it by mail.  E-filing is permanently closed for past year returns.  You will need to print the return, sign and date it in ink, and mail it in.