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posted Mar 8, 2025 4:24:45 PM

I have a prepaid Intuit deluxe Fed & State program that never asked for the number license code, now what do i do? They want me to pay again.

i purchased the program w/o CD disk- download only. do not want to pay again. have the number to enter.

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1 Replies
Level 15
Mar 8, 2025 4:30:00 PM

You purchased software to install on personal computer.  You are using the TurboTax online editions which is not what you purchased.

 

Go to this TurboTax website and sign onto your download account - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax?account-scheme=ind

 

You should see the 2024 links to the license code and the product to download and install on a personal computer.