To advance past the error for your Form 1095-A entry screens, you should leave the boxes blank. Do not enter a zero in the boxes when entering your Form 1095-A.
You can also try clearing your cache and cookies, going out of the program and coming back in, or deleting the form and re-entering it, to see if that helps.
If you are entering Column B, and have a zero, you may have an error on your Form 1095-A.
Column B contains information about your "second lowest cost silver plan" (SLCSP) premium.
If column B. in Part III "Coverage Information" has a $0 or is blank for any month someone in your household had coverage from the marketplace, this is likely an error.
If you think this is the case you can use the tax tool from Healthcare.gov to determine the premium for your SLCSP. If the number is not correct, it will provide a wrong calculation of your premium tax credit.
If you have questions about your Premium Tax Credit (PTC) or Form 1095-A, you should contact your Marketplace directly.
You can also call the IRS Healthcare Hotline for ACA questions at 800-919-0452
Click here for additional information on SLCSP.
Click here for additional information on the Premium Tax Credit.