I had filed my 2023 w2 with a different account but lost my email and password and I need to get a copy of it if you guys can help me log in

@ carloscanela29

  wrote:  "I had filed my 2023 w2 with a different account but lost my email and password and I need to get a copy of it if you guys can help me log in."

 

TurboTax doesn't have a copy of the actual W-2, but it should have a copy of the 2023 return plus the worksheets, and there are worksheets which do have W-2 information on them.    Here's how to find and reset password to get into your other account:

 

How to look for multiple accounts:

You can have up to 5 accounts that use the same email address for notification purposes.  A User ID may be an email address, but it doesn't have to be.  It might be only part of an email address, or it can be anything at all.

 

To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below.  When using the Account Recovery tool, try using your phone number first if you can still access it.   After that, if necessary, then run the tool on your email address(es) you can access.   If you can't use either your phone number or email address, then see the last paragraph below with the 

"Try something else"

method.

NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop.  Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below.  You may wish to copy this link so you can paste it into the new browser session.

https://myturbotax.intuit.com/account-recovery

If still no luck after running that on your phone number you can still access and email address(es) that you can access,  here's another method:

Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says

"Try something else"

, and it will look you up by other parameters.