When I went to update one of my donations, all of the amounts were incorrectly shifted and almost all of the amounts were in the incorrect charities. I had to manually redo them. I found another issue with my state refund from last year, and the amount shown was double the amount I entered.
I had the same glitch today 2/20/2021 -- even my and my husband's w-2 were switched. Seems like it has imported info from 2019 into 2020.
I tried to call the toll free customer support number but wait time was an hour. I am concerned that someone else's taxes will be messed up. Hoping that tech support reads these.
I had asked the same thing this morning (before I saw your question)... charities I delete from 2019 showed back up on my list for 2020 and the amounts were changed... Imagine items given an animal shelter to "care for kittens" showing up in the place of money given to the Church!!
My question was answered and apparently, they know about the problem and are working on it... You can see the full answer under my question titled "Software Glitch for Charitable deductions"
from TurboTax: Yes. There is an issue with the contributions deduction and TurboTax is working to fix it. We do not have an estimated date of correction, at this time. I suggest you check back often to see if the correction has been made.
Still happening in 2022. Can't file because of the charity donation glitch.
For the 2021 tax return using the Married Filing Joint filing status, you are allowed to deduct up to $600 in cash contributions to charity without claiming itemized deductions.
If you are using the Married Filing Joint filing status AND using the standard deduction:
As you go through your Federal return and you have entered your charitable contributions, you will not see any additional questions regarding your inputs. If your state return also allows you to deduct charitable contributions, then the amounts you entered will be taken into account on your state return.
After you have finished your state return and you are getting ready to file, when you run the final Review, you will probably see this message:
1040/1040SR Wks: Charitable Contributions: Charitable contributions has an unacceptable value
You will also see a place at the top of the screen for Charitable contributions with '300' in the box. Below that box, you can see your Form 1040 line 12a which shows the amount of your cash contributions that you already entered.
If your line 12a is greater or equal to $600, enter '600' in the box at the top of the screen.
If your line 12a is less than $600, enter your line 12a amount in the box at the top of the screen.
After changing the input at the top of the screen to the correct value, proceed through any other errors that may pop up and then move forward to file your return. It is very important that you do not revisit any other section of your return before you file or the change may not be retained or able to be changed a second time.
See the screenshot below for reference: