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New Member
posted Apr 17, 2020 1:20:19 PM

I get this message when I try to track my stimulus pay

Payment Status Not Available  According to information that we have on file, we cannot determine your eligibility for a payment at this time.  For more information on the eligibility rules, see our Fr

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3 Replies
Expert Alumni
Apr 17, 2020 6:37:39 PM

Just because the payment status is not available doesn't mean that you won't receive the stimulus. It just means that the IRS hasn't updated your status yet. They are processing millions of stimulus payments and their staff has been cut drastically due to COVID-19, so things are moving slowly. Please check it once a day, as the IRS only updates it once a day. 

New Member
Apr 20, 2020 5:37:10 AM

I understand your reply yet the message I get says it doesn’t have enough info 

Level 15
Apr 20, 2020 5:44:35 AM