Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 2
posted Jun 1, 2019 2:20:54 PM

I get an error message (error 21453864800) when I try to update Turbo Tax and the screen freezes. Anyone else have that problem and if so, what can I do to fix it?

0 2 743
2 Replies
Returning Member
Jun 1, 2019 2:20:56 PM

I did not get any error message.  Instead, TT froze and I had to terminate and restart.  Upon termination, TT did prompt for saving the return, which is a good thing. After the restart, it works fine.  

Level 3
Jun 1, 2019 2:20:56 PM

I get the same problem almost every time I have to update TT. Re-starting TT doesnt seem to help. The only answer I found is to do a manual update. See att file.