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New Member
posted Jun 1, 2019 3:03:14 PM

I finished everything, but I can't e-file. Can you help me?

I used the CD desktop version. How do I e-file?

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1 Replies
Intuit Alumni
Jun 1, 2019 3:03:15 PM

If you already mailed your return, don't e-file. This can cause problems with the government, including refund delays.

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home in the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2018, and then select Add a State (you're not actually adding a state, this just gets you into the right menu).
  5. Select File in the left-hand menu (expand your browser window if you don't see this, or go to the hamburger menu in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.