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New Member
posted Mar 24, 2025 3:24:04 PM

I filled out the forms myself - no assistance, and I thought this was free. Do I use part of my refund or a credit card, but it doesn't say how much it costs?

Is this a free service or not if you do not use any of their help aids?

0 2 1025
2 Replies
Level 15
Mar 24, 2025 3:25:21 PM

The TurboTax Free online edition is for very simple tax returns that do not require any other form or schedule other than the Form 1040.  If your tax data requires entry on any other form or schedule then you must upgrade to the Deluxe edition or higher.

 

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2024 online tax return. Click on Clear & Start Over.

Level 15
Mar 24, 2025 3:28:28 PM

Only the Free Edition is free.  Looks like you are in Deluxe.  There is a fee for federal and a separate fee for state.   You can pay the fees with a credit card.   But if you want the fees deducted from your refund there is an Extra $40 Refund Processing Service charge (45 in California) .  So try to pay with a credit card.

How to review your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353