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posted Jun 3, 2019 1:46:51 PM

I filled out free file through IRS.gov and was over income limit. I want to switch to deluxe version . it keeps taking me to free file over and over

i filled out turbotax free file and was over income limit. went to tools and deleted info and trying to start again in deluxe version. it keeps sending me to free version. how do i get to the deluxe version now? 

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1 Best answer
Level 15
Jun 3, 2019 1:46:52 PM

You have to create a different account and user ID to switch back to Deluxe.  You cannot go back from Free File to Deluxe in the same account.

1 Replies
Level 15
Jun 3, 2019 1:46:52 PM

You have to create a different account and user ID to switch back to Deluxe.  You cannot go back from Free File to Deluxe in the same account.