I'm not sure why you didn't receive your full stimulus payment. You can call the IRS at 1-800-919-9835 to inquire about it though.
Also, you can apply for the additional payment when you file your tax return for 2020.
When you prepare your tax return for 2020 in TurboTax, you will be prompted to enter how much you received for your stimulus and then the program will calculate the amount of stimulus due you based on your income, number of dependents and payments already received. If any additional stimulus is due you, it will be used to reduce your 2020 income tax liability, and the balance will be refunded to you.
You will see the options when you are done entering your tax information and proceed to the review process.
You can file a tax return in 2020 to get your stimulus check, even if you aren't required to otherwise.
I've also seen a lot of post like yours in the past few days - This is all controlled by the IRS - Turbo Tax has nothing to do with it.
The IRS will stop sending out payments on January 15
They will begin accepting tax returns on Jan. 27
really the best thing is to wait until at least the 27th so that any checks mailed out on the 15th clear the postal system
if you get the rest of the payments, great
if you don't, it'll be added to your refund on Line 30 of the tax return.
Be sure to fill out the stimulus payments received in the Federal Review Section of Turbo tax and then the Recovery Relief Credit will appear on Line 30, it will increase your refund (or reduce what you owe)
ALSO: how old are your children? only those under 17 in 2020 are eligible are eligible. Further, because I have seen this ERROR as well...look at your 2019 tax return, where you children are listed, is the "child tax credit" box checked (look all the way to the right). it must be for you to get the payment. If not, there are other tax credits you didn't receive last year and suggest amending.
hopefully that helps out a bad situation