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New Member
posted Feb 26, 2020 10:32:50 AM

I filed my 2019 federal and state tax returns thru turbotax. they were rejected based on my 2018 turbotax produced tax return - the agi was not accepted. Any ideas?

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2 Replies
Expert Alumni
Feb 26, 2020 10:48:53 AM

If your 2018 AGI was correctly input into your 2019 return and you are getting rejected, you will unfortunately have to file a paper return,

 

To double check your 2018 AGI is correct follow these steps while in TurboTax:

  1. Select File from the left hand side of your screen,
  2. Complete Step 1 and 2 if you haven’t already done so, then go to Step 3.
  3. When getting to the Let’s get ready to e-file screen after selecting Step 3, select I want to e-file before you continue.
  4. Follow the online instructions. When prompted, put in your exact 2018 AGI.
  5. Continue through the screens until you’ve re-transmitted your return.

Level 1
Apr 9, 2020 11:30:32 AM

My wife died July 8 2019. 
I have correctly placed the AGI figure from our 2018 return. NOT ACCEPTED. 
Please provide me with an on line solution or the address of the necessary paperwork  required..

Thank you.

Tom Marshall