Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Sep 24, 2019 7:29:43 PM

I filed extension and trying to file now. I paid $44.99 for additional state and completed return. When I tried to eFile, it asked another $24.99, fine but, got problem

Before filing it offered Audit Defense, I didn't accept it as my risk is almost zero however, when I tried to file, it is asking $44.99  (cost of audit defense).  I couldn't get around this problem.  Why should I be forced to buy audit defense?

0 3 504
3 Replies
Level 2
Sep 24, 2019 7:54:51 PM

Hi - You may have accidentally checked box for audit defense. In any case, if you call TurboTax, I'm sure they'll refund amount

Level 15
Sep 24, 2019 8:00:58 PM

Are you using the Desktop program?  Are you in California?   If you select to have the state efile fee deducted from your federal refund it adds on Audit Defense.  Change to pay by credit card.  Go back through the File tab and watch the screens closely and slowly.   There is one that is easy to click on the wrong button to continue.

 

Level 1
Mar 24, 2020 6:30:52 PM

Thank you so much! What a scam, I'm shocked by TT!!