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New Member
posted Oct 19, 2023 10:01:30 AM

I entered the data for my 2022 taxes on Turbo Tax but did not finalize the filing. Now Im ready to file but the system doesn't seem to have the data I input anymore?

Does anyone know if I can recover this data or do I need to start all over?

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2 Replies
Level 15
Oct 19, 2023 10:16:41 AM

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

You may have multiple accounts.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

 

If none of the user ID's received will access your 2022 account, then use the option shown in blue on the account recovery website, "Try something else"

 

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

Level 15
Oct 19, 2023 10:18:03 AM

A 2022 tax return can no longer be e-filed using TurboTax, it will have to be printed and mailed.

See this TurboTax support FAQ for how to print and mail a tax return when using the online editions - https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/print-mail-return-turbotax-online/L5bwuqXGy_US_en_US?uid=lnxca7r9