I downloaded my Turbo Tax from Amazon, I should have one free State E-file. I'm being charged to file my state return. I never had this happen before.

I've been using Turbo Tax for many years

878

Level 15

Mar 13, 2025 12:07:48 PM

No---you do not have one free state e-file. You have the software program to prepare state returns for one specific state of your choosing. For each state return you e-file there is a $25 state e-file fee. You can avoid that state e-file fee if you print and mail the state instead.

Level 15

Mar 13, 2025 12:10:20 PM

From the Amazon site

Recommended if you own a home, have charitable donations, high medical expenses and need to file both Federal & State Tax Returns
Includes 5 Federal e-files and 1 State via download. State e-file sold separately. Get U.S.-based technical support (hours may vary).
NEW. Live Tax Advice: Connect with a tax expert and get one-on-one advice and answers as you prepare your return (fee applies)
Get your taxes done right and your maximum refund
Maximizes 375+ deductions and credits
Up-to-date on the latest tax laws
Imports prior year data from TurboTax and other tax software

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I downloaded my Turbo Tax from Amazon, I should have one free State E-file. I'm being charged to file my state return. I never had this happen before.