Yes, it sounds like you may have started a Mortgage Certificate Credit in your return, but don't have one.
This is how to delete the form:
- Sign in to your TurboTax account.
- Select Pick up where I left off.
- Select Tax Tools, then Tools.
- Select Delete a form, from the list in the pop-up window.
- Select Delete next to Form 8396.
- Confirm your Delete, select Continue, then Continue with my return.
- Select Deductions & Credits from the left-side menu.
- Select Revisit to the right of Mortgage Interest Credit Certificate.
- Answer No to Do you have a mortgage credit certificate?
- Select Review from the left-side menu.
- Continue through the review process and file section to e-file your return.
If you don't find Form 8396 on the list, respond back with the name of the state you are filing in and TurboTax can help you further.