You may be referring to the refund processing fee. If that's the case, that extra fee is charged by the bank that handles the transaction of deducting your fees from your return. If you wish to avoid the fee, you would need to change your payment option to pay with credit card instead. You can still have your return direct deposited. Would you like instructions on how to change your payment option?
How to remove the Refund Processing fee and change your payment method
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Here's how to remove the Refund Processing Service before you e-file:
Please note that once your e-filed return is in pending or accepted status, it's too late to remove the Refund Processing Service.
However, if your return gets rejected and you decide to file a paper return, the Refund Processing Service and related fees, if any, drop off anyway because Refund Processing is only available on e-filed returns.
Depending on when you filed, it is possible for you to contact us and pay your fees over the phone via card and thus skip the 34.99 fee charged by SBTPG.
If your TurboTax Online fees aren't quite what you expected, it's
likely you (unintentionally) upgraded to a higher version like PLUS or
better, added a state, and/or chose one or more optional services such
as Refund Processing or Audit Defense.
After signing in to online return, select Tools from the My Account drop-down list in the upper right corner.
In the pop-up window, click the shopping cart (My Fees) to get a breakdown of your TurboTax charges.
For help with these, refer to the related articles below.
· Can I switch to a lower-priced version of TurboTax Online?
· How do I delete my state in TurboTax Online?
· How do I remove the Premium Services fee?
· Why am I being charged for TurboTax Federal Free Edition?