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New Member
posted Jun 4, 2019 6:56:42 PM

I don't want plus services how do I get it removed before I file

0 5 1705
1 Best answer
Level 15
Jun 4, 2019 6:56:48 PM

Try this -

Clear your return and start over with the Free Edition.  Click on Tax Tools on the left side of the screen.  Click on Clear & Start Over

Let the program use Plus to pull your 2016 data and click on Get Started.  On the screen that says "Things are looking good!" click on Continue.  The next screen should give you the options for Free, Plus and Deluxe.  Scroll down to the bottom of the screen and under the Free edition click on the Start Over button.   Beneath the Start Over button it shows -  Delete your info and start from scratch

See Screenshot 

The program will remove all your prior year information and will land on the screen that states Are you sure?  Click on the button Start over from scratch  

See Screenshot

5 Replies
New Member
Jun 4, 2019 6:56:44 PM

take me off your web site i will not have enithig to do  with u

New Member
Jun 4, 2019 6:56:45 PM

I don't want to pay $39.95 to have my refund deposited into my checking in addition to Turbo Tax charge of $39.95.  I need an answer to how I can not use my checking account and just get a check mailed to me.

New Member
Jun 4, 2019 6:56:46 PM

Before you file, review all of your tax information. When you go to finalize, as you select your payment, delete the deluxe edition/should give you the option to remove this feature. Then at the very end you'll be asked if you would like your return deposited into your account or receive a paper check. Select paper check & keep in mind, to receive a check maybe take longer than the Direct Deposit feature. I hope this helps!!

Level 15
Jun 4, 2019 6:56:48 PM

Try this -

Clear your return and start over with the Free Edition.  Click on Tax Tools on the left side of the screen.  Click on Clear & Start Over

Let the program use Plus to pull your 2016 data and click on Get Started.  On the screen that says "Things are looking good!" click on Continue.  The next screen should give you the options for Free, Plus and Deluxe.  Scroll down to the bottom of the screen and under the Free edition click on the Start Over button.   Beneath the Start Over button it shows -  Delete your info and start from scratch

See Screenshot 

The program will remove all your prior year information and will land on the screen that states Are you sure?  Click on the button Start over from scratch  

See Screenshot

New Member
Jun 4, 2019 6:56:49 PM

Even though the plus service Is automatically highlighted you can click and select the free option