Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 3, 2019 1:24:16 PM

I don't feel I should have to pay when I didn't have to use any of the perks.

0 1 288
1 Best answer
Intuit Alumni
Jun 3, 2019 1:24:17 PM

The fee is for the use of Turbo Tax software to prepare your return. 

If you feel you can file using the free version, you can clear your return and start from scratch. 

You can clear your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

https://ttlc.intuit.com/replies/4248526

1 Replies
Intuit Alumni
Jun 3, 2019 1:24:17 PM

The fee is for the use of Turbo Tax software to prepare your return. 

If you feel you can file using the free version, you can clear your return and start from scratch. 

You can clear your return and start from scratch as long as you haven't submitted payment, deducted the TurboTax fee from your refund, or registered.

https://ttlc.intuit.com/replies/4248526