The following instructions are for those who want to upgrade to PLUS, if you wish to remain to file Free, you are able to ask questions and post here.
- Sign in to Turbo Tax Online if you're not already signed in.
- Select Help (the "question mark" bubble) in the upper-right corner, and then Contact us.
- Enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).
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Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.
The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us at (800) 446-8848.