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New Member
posted Jun 3, 2019 6:11:34 PM

I didn't realize I was paying $34.99 to have my refund pay the TurboTax fees. I thought it was for efiling. How do I change that after submitting my return?

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3 Replies
New Member
Jun 3, 2019 6:11:36 PM

If you choose to deduct the TurboTax fees from your refund, SBTPG opens a temporary bank account in your name at one of their 2 banks--Civista Bank of Sandusky, Ohio or Green Dot Bank.  They receive your funds from the IRS, subtract the fees, then send the rest of your funds on to your bank account in a second direct deposit.  Then they close the temporary bank account they set up for you.  There is a 34.99 service fee for that option (39.99 in California, where it is bundled with Premium Services.)

You can avoid the Refund Processing fee by paying your TurboTax fees with a credit or debit card instead.


Here's how to remove the Refund Processing Service before you e-file:

  1. Sign in to your online return, if you're not already signed in.
  2. Click File in the upper right corner and proceed to the Just one more step screen.
  3. On this screen, click the first Revisit link (next to You've chosen to deduct your TurboTax fees from your federal refund).
  4. Click View Payment Options on the next screen, and then select Pay with credit card on the screen after that.
  5. Complete payment by entering your credit or debit card information.
  6. Continue to the Just one more step screen to make sure the Refund Processing Service has been removed. Step 1 should now show that you paid with your credit or debit card


Please note that once your e-filed return is in pending or accepted status, it's too late to remove the Refund Processing Service.

However, if your return gets rejected and you decide to file a paper return, the Refund Processing Service and related fees, if any, drop off anyway because Refund Processing is only available on e-filed returns.

New Member
Jun 3, 2019 6:11:37 PM

I see you are posting from Deluxe, so you have the option to contact us. if you were to call and pay your TurboTax fees via card over the phone you could avoid the Refund Processing Service.

Please see this FAQ:

https://ttlc.intuit.com/replies/3300041


New Member
Apr 25, 2020 7:43:05 PM

I do choose to deduct from my taxes but I received a turbo tax card