I did my taxes 1/30/19 and i just called to check the status and it saying they dont have it on file i need to speak to someone ASAP! please contact me at [remove]

Did you e-file your tax return and was it accepted?  

You complete your tax return by finishing all 3 Steps in the File section.  In Step 3, to e-file your tax return, you must click on the large Orange button labeled "Transmit my returns now".  

After completing the File section and e-filing your tax return you will receive two emails from TurboTax.  The first email when your tax return was transmitted and the second email when the tax return has either been accepted or rejected.

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - <a rel="nofollow" target="_blank" href="https://turbotax.intuit.com/tax-tools/efile-status-lookup/">https://turbotax.intuit.com/tax-tools/efile-status-lookup/</a>

i never receive any email confirming anything but when i log on turbo tax its say my tax return is printed and ready for mail.com my order number is TTWC34846408 please let me know something

That means it is ready for YOU to sign and file by mail.

how do i do that

Go back to your 2018 online tax return and e-file the tax return.

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.  See screenshot

This will take you back to the 2018 online tax return.

1. Select File in the left menu.
2. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
3. Select the Start button to the right of Step 3.
4. On the Let's get ready to e-file screen, select I want to e-file.
5. Follow the instructions to e-file your return.

If you receive a message that the tax return cannot be e-filed then it will have to be printed and mailed.

See this TurboTax support FAQ for printing a tax return for mailing when using the online editions - https://ttlc.intuit.com/questions/1944348-how-do-i-print-and-mail-my-return-in-turbotax-online