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New Member
posted Jun 6, 2019 7:43:55 AM

I changed my computer an now can't start Turbo Tax setup. I failed to keep the 2016 Premier DVD.

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1 Replies
Level 15
Jun 6, 2019 7:43:56 AM

If you need to re-install TurboTax and no longer have your CD, you'll need to phone TurboTax Support on Monday and ask for a program download.

Use the form at the link below to be assigned a phone number. The number will not display when they are closed.  This time of year they are open 5AM-5PM Pacific (8AM-8PM Eastern) Mon-Fri.

In the short form at the link below, where it asks what product you are using, be sure to indicate in the dropdown menu that you are using the CD/download version.

https://support.turbotax.intuit.com/contact