Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 1, 2019 10:54:23 AM

I cant get past "Consent to efile your Massachusetts return". It keeps saying my first name does not match. What can I do? I don't have a printer to paper file.

0 2 531
1 Best answer
New Member
Jun 1, 2019 10:54:25 AM

make sure your first name goes in the first name box and matches your first name on your return - same for middle name  - same for last name - NOT spouse name - there are 3 boxes - First, Middle, Last

2 Replies
New Member
Jun 1, 2019 10:54:25 AM

make sure your first name goes in the first name box and matches your first name on your return - same for middle name  - same for last name - NOT spouse name - there are 3 boxes - First, Middle, Last

New Member
Jun 1, 2019 10:54:26 AM

Having the same issue. The names match but it won't let me submit.