Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Apr 1, 2023 8:04:55 PM

I cannot update Turbotax 2022 at all so the program will not open. My tax returns are done. Can I uninstall Turbotax & reinstall it & will it pick up my 2022 returns?

I have tried manually updating and that doesnt work either.

0 2 521
2 Replies
Intuit Alumni
Apr 2, 2023 11:19:55 AM

It is showing you are using Turbo Tax Online, which does not have an option to uninstall. Please clear the cache and delete the cookies on your browser. Once done, close and reopen the browser and try to sign in once more. 

 

Please let us know if we can assist you further. @linda3587-aol-co 

Level 2
Apr 2, 2023 11:30:08 AM

You should save your tax file before you uninstall and reinstall TurboTax.  The file should have a name like

2022 <your name> Form 1040 Individual Tax Return

.  It might be good to make a copy of the file, just in case, but assuming the file is not stored in the same folder with your TurboTax program, you do not have to worry about it being deleted when you uninstall.